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Shipping Policy for BYD Accessories

We ship BYD accessories directly from China to customers in Europe, the United States, Australia, South Korea, and other supported destinations （Contact us for quotation By Email）.

Because BYD accessories can vary significantly in size — from small interior accessories and spoilers to large front lips, side skirts, bumpers, and complete body kits — the shipping method may vary depending on the product dimensions, destination, and number of items in your order.

1. Order Processing Time

Most orders are prepared and dispatched within 2–5 business days after payment is confirmed.

Processing may include:

Once your order has been dispatched, we will provide you with a tracking number and tracking information by email.

Please note that processing time is separate from shipping/transit time.

2. Standard Shipping

For most standard-size BYD accessories, we use Yanwen and its international logistics network.

Estimated transit times after dispatch are:

DestinationEstimated Transit Time
Japan3–6 business days
South Korea3–6 business days
United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Poland, Portugal, Sweden, Denmark, Finland, Ireland8–12 business days
United States, Canada, Mexico, Chile, Brazil, Colombia, Argentina, Peru6–20 business days
Australia8–12 business days
Other supported destinationsPlease contact us for a country-specific estimate

These are estimated delivery times rather than guaranteed delivery dates.

Weekends, public holidays, customs inspections, severe weather, remote-area delivery, and other circumstances outside the carrier’s control may affect the final delivery time.

3. Duties, Import Taxes & DDP Shipping

DDP (Delivered Duty Paid) shipping is available for most destinations. When DDP applies to your order, applicable import taxes and duties are included in the price quoted for your order.

For DDP shipments, our logistics partner handles the customs declaration and arranges payment of applicable import charges during transit.

With a confirmed DDP shipment, you generally will not need to pay import taxes or duties again when it is delivered.

However, Brazil, Mexico, Colombia, and some other destinations may have areas where local country rules or customs procedures require the recipient to pay import taxes or duties on delivery. This depends on the destination, shipping route, and customs clearance.

If DDP is unavailable for your route, or we learn that additional charges or another arrangement may apply, we will email you before shipment.

4. Oversized Products

Some BYD exterior accessories are too large for standard international parcel services.

Examples may include:

To offer a more economical option for some oversized items, or when they exceed the size limits accepted by our standard express logistics provider, we may arrange an alternative shipping method, such as:

If a different shipping method or additional charge is expected, we will email you before shipment with the details.

For some oversized items shipped by sea or road freight, transit takes around one month after dispatch. For some destinations, delivery may take up to about 45 days. These are estimates, not guaranteed delivery dates, and customs clearance or route conditions may affect the actual timing.

5. Split Shipments

Some orders contain products with significantly different sizes or packaging requirements.

If one parcel cannot safely or practically contain your entire order, we may divide the order into two or more separate shipments.

For example, a spoiler and smaller interior accessories may be shipped separately from a large front lip or body kit.

In this situation:

We will provide tracking information for each shipment whenever separate tracking numbers are available.

6. Tracking Your Order

After your order has been dispatched, we will send you the tracking number by email.

International shipments can usually be tracked through the tracking link we provide or through 17TRACK:

https://www.17track.net

Please allow some time for the tracking system to update after the parcel has been handed over to the logistics provider.

For international shipments, it is normal for tracking information to remain unchanged for several days while the parcel is:

A temporary lack of tracking updates does not necessarily mean that the parcel has been lost.

7. Customs Clearance

For DDP shipments, customs clearance is normally handled by our logistics partner.

In some cases, the local customs authority or delivery carrier may request additional information from the recipient, such as:

If the carrier contacts you regarding customs clearance, please respond promptly to avoid unnecessary delays.

8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including:

Please carefully check your shipping information before placing the order.

If you notice an incorrect address, contact us as soon as possible.

Once a parcel has already been dispatched, we cannot guarantee that the shipping address can be changed.

Additional costs caused by an incorrect or incomplete address, repeated delivery attempts, refusal of delivery, or failure to cooperate with local customs may be the responsibility of the recipient.

9. Remote Areas

Some remote areas, islands, military addresses, or locations outside a carrier’s standard delivery network may require:

If we identify a shipping issue before dispatch, we will contact you.

10. Delivery Delays

Although we work with established international logistics providers, occasional delays may occur due to circumstances outside our direct control.

These may include:

We will assist you in checking the shipment status if a parcel is significantly delayed.

11. Receiving Large Exterior Parts

For large BYD exterior accessories, we recommend inspecting the outer packaging when the parcel arrives.

If the package shows obvious signs of severe crushing, tearing, or impact:

  1. Take photos or video of the package before opening it.
  2. Keep the original packaging.
  3. Take photos of the product immediately after opening.
  4. Contact Marvix Auto as soon as possible.

Photos and videos are important when we need to submit a transportation-damage claim to the logistics provider.

Please do not discard damaged packaging before contacting us.

12. Multiple Products May Arrive Separately

If you purchase several different accessories in one order, please check all tracking numbers provided before reporting missing items.

Different parcels from the same order may:

This is normal for international shipments containing automotive accessories of different sizes.

13. Business Days

All processing and delivery estimates shown on this page refer to business days.

Business days generally exclude Saturdays, Sundays, and public holidays in China, the destination country, and countries involved in the transportation route.

14. Need Help With Your Shipment?

If you have questions about:

please contact the Marvix Auto with your order number and tracking number.

We will help you check the shipment status with our logistics provider.